Frequently asked questions
Straight answers about the product, access and installation.
Use this page for the questions that should not require a support ticket: what TableSync does, what Pro adds, how Quantum fits in, how downloads are checked and where annual access begins.
TableSync
About tablesync
What is TableSync?
TableSync is a Windows roulette practice workspace with virtual chips, a practice balance, a European board, saved Custom Bets and session-review tools.
Does TableSync place real bets?
No. Its chips and balance are virtual. TableSync does not press casino controls, move money or sign in to a casino account.
Which roulette experience is currently supported by the public results view?
Immersive Roulette is the current public results focus. Availability is shown on the Live Results page rather than assumed from an old result.
Can I save my own layouts?
Yes. Custom Bets lets you name and reuse groups of virtual placements, with a preview so the current selection can be checked before use.
Stats and annual access
About stats and annual access
What is included with TableSync Standard?
Standard includes the virtual board, practice balance, chip controls, Custom Bets, session tools, CCM Guide and launch through CCM Quantum.
What does TableSync Pro add?
Pro adds the 0–36 Stats wall, Number Inspector, larger history windows and Strategy Lab with Visual Tables inside the Lab.
Do Stats forecast future roulette results?
No. Stats describes the recorded sample. A recent streak, gap or repeat does not change the mathematics of an independent fair spin.
Where do I compare the current plans and prices?
Use the Pricing page. It is the public source for the current Standard and Pro annual prices, founding first-year offer and payment information.
CCM Quantum and installation
About ccm quantum and installation
What does CCM Quantum do?
Quantum is the Windows home for your CCM account, product access, TableSync launch, updates, CCM Guide and support.
Why can Windows show an unknown-publisher message?
The current installer is unsigned. Keep Windows protection enabled and compare the filename, exact byte size and SHA-256 with the values published by CCM before continuing.
Where should I download the installer?
Use the Download page on this website. Avoid forwarded copies and third-party mirrors when the official file is available.
What should I do after an annual-access payment is confirmed?
Sign in to CCM Quantum with the same CCM account and refresh Products & Subscriptions after confirmation. A pending request does not create product access.
Support
When you need a person
What should I include in a support email?
Include the product area, Quantum version, Windows version, what you expected, what happened and the exact error if one was shown. A redacted screenshot can help.
What should I never send?
Do not send passwords, payment-card details, bank-login details, casino logins, private tokens or screenshots containing unhidden personal information.
How do I contact support?
Email danny@codedcashmachines.co.uk or use the Support page to see what information will help us investigate.
Send the details that let us investigate.
danny@codedcashmachines.co.ukLeave passwords, payment details, private tokens and unredacted personal information out of the message.
See the product before deciding
Use real screenshots, the workflow guide and current pricing together.
You can inspect the TableSync interface and product boundaries on the website before downloading CCM Quantum or requesting annual access.