Frequently asked questions
Straight answers about the product, your account and access.
Use this page for the questions that should not require a support ticket: what TableSync does, how the trial works, what Pro adds, what happened to Quantum and where annual access begins.
TableSync
About tablesync
What is TableSync?
TableSync is a roulette practice workspace that runs in your web browser. It has virtual chips, a practice balance, a European board, saved Custom Bets, Auto Mode and session history.
Does TableSync place real bets?
No. Its chips and balance are virtual. TableSync does not press casino controls, move money or sign in to a casino account.
Which roulette experience is currently supported by the public results view?
Immersive Roulette is the current public results focus. Availability is shown on the Live Results page rather than assumed from an old result.
Do I need to install anything?
No. TableSync opens in a current web browser. The Windows desktop app and CCM Quantum are no longer supported; their features are part of TableSync.
How do I start a trial?
CCM is preparing one eligible seven-day trial per product with Telegram verification and separate first-use clocks. Gold starts at authoritative MT5 EA activation; TableSync starts at the first accepted virtual bet. New automatic enrolment is not yet enabled. Existing applications and issued trials retain their terms.
Can I save my own layouts?
Yes. Custom Bets lets you name and reuse groups of virtual placements, with a preview so the current selection can be checked before use.
Stats and annual access
About stats and annual access
What is included with TableSync Standard?
Standard includes the virtual board, practice balance, chip controls, Custom Bets, Auto Mode, session history and the CCM Guide.
What does TableSync Pro add?
Pro adds the 0–36 Stats wall, Number Inspector, larger history windows and Strategy Lab.
Do Stats forecast future roulette results?
No. Stats describes the recorded sample. A recent streak, gap or repeat does not change the mathematics of an independent fair spin.
Where do I compare the current plans and prices?
Use the Pricing page. It is the public source for the current Standard and Pro annual prices, founding first-year offer and payment information.
Your account and older apps
About your account and older apps
What happened to CCM Quantum?
CCM Quantum has been retired as a separate app. Sign-in, plan access, live results, Stats and help are now inside TableSync in your browser, using the same CCM account.
I still have the Windows app installed. What now?
It is no longer updated or supported. Sign in to TableSync in your browser with the same account. Your plan and entitlements have not changed.
Can I still verify an older installer?
Yes. The verification page keeps the published file details of older releases for your records. The installer is no longer distributed.
What should I do after an annual-access payment is confirmed?
Sign in to TableSync with the same CCM account and open Account to see your plan after confirmation. A pending request does not create product access.
Support
When you need a person
What should I include in a support email?
Include the product area, your browser and device, what you expected, what happened and the exact error if one was shown. A redacted screenshot can help.
What should I never send?
Do not send passwords, payment-card details, bank-login details, casino logins, private tokens or screenshots containing unhidden personal information.
How do I contact support?
Email danny@codedcashmachines.co.uk or use the Support page to see what information will help us investigate.
Send the details that let us investigate.
danny@codedcashmachines.co.ukLeave passwords, payment details, private tokens and unredacted personal information out of the message.
See the product before deciding
Look at the product, the workflow guide and current pricing together.
You can inspect the TableSync interface and product boundaries on the website before you create an account or request annual access.