CCM support

Support for TableSync, accounts, your trial and access.

Start with the route that matches the problem. If that does not resolve it, email the product area, your browser and device, what you expected and the message you actually saw.

Browser

Opening TableSync

TableSync runs in your web browser. Check your browser version, sign in and start the Play Table. Older installer help is kept for existing customers.

How to open TableSync →
Account

Sign-in and account details

Use the account area for profile and access information; email support when the state does not look right.

Open account area →
TableSync

Product workflow

Review the virtual board, Custom Bets, Auto Mode, session history and the route into Stats and Strategy Lab.

See the TableSync workflow →
Annual access

Orders and plan access

Compare Standard and Pro, then use the account subscription page for an annual access request.

Open annual access →

A useful support message

Give us enough detail to reproduce the problem without sending private information.

Short and specific is ideal. Include the product area, your browser and device, expected behaviour, actual behaviour and the exact error text.

Private support emaildanny@codedcashmachines.co.uk

Helpful to include

  • Your browser and its version.
  • Your device and operating system.
  • The page or product area.
  • Steps that reproduce the problem.
  • Exact error text or a redacted screenshot.

Do not send

  • Passwords or one-time login codes.
  • Payment-card or bank-login details.
  • Casino credentials.
  • Private account tokens or cookies.
  • Unredacted personal documents.

When access looks wrong

Check your plan on the Account page before you contact support.

If your plan or access looks wrong, record the message you see before contacting support. Do not post an account-specific screenshot publicly unless all personal information has been removed.

TableSync Universal Play Table with a virtual chip layout
TableSync Universal Play Table
Annual accessNo automatic renewal

One confirmed payment provides one year of the selected TableSync plan.

Browser accessNothing to install

TableSync runs in your web browser, so there is no installer to download or verify.

Human supportdanny@codedcashmachines.co.uk

Account-specific questions stay in private support rather than public community channels.

Recorded resultsDescriptive, not predictive

Past roulette results describe recorded history; they do not determine the next spin.

Product question rather than an account problem?

The TableSync workflow and CCM Guide are the quickest product references.

Use the guided workflow for the routine, or open CCM Guide for step-by-step product help.